Jon Dews at Mayfield Human Capital explains…
We face difficult choices in today’s business environment; change, workplace disputes, motivation, trade unions all have an impact on survival & growth. For any employer, good workplace practice with front-line managers getting the best from their team, is key to quality output, lower costs & increasing market share.
Recent research reveals the key conversations revolving around pay, poor behaviour & feedback on poor performance. Research also reflects that the core relationship in the workplace is between a worker & their manager. The manager has the greatest impact on the motivation & performance of employees. Positive engagement with employees should be a prime consideration for any manager.
At Mayfield we believe that a few simple techniques can improve work relationships, reduce absence & staff turnover & increase profitability. This is not new or ground-breaking; you & your managers can apply a simple 5 part process, using a mix of advice, presentation, practice & feedback.
Training can support managers at all levels & can improve workplace processes & policies such as:
• Disciplinaries
• Grievances
• Performance reviews
• Pay negotiations
• Change management
• Redundancy consultation
Jon has 40+ years in employment & training, HR, industrial relations & business development, most recently with Acas. He has an interest in Job Evaluation, mediation and dispute resolution, having worked with SMEs & FTSE100 companies in conflict management, pay negotiations, redundancy consultation & change management.
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